In response to the continued COVID-19-related business- and school-closures across the United States, Comcast announced Monday that it is extending its previously announced community-support programs through the end of June.
“These extended measures will continue to keep Americans safe and ensure that households are equipped for students to learn and stay informed at home as the nation copes with this unprecedented disruption to our daily lives,” said Comcast Cable CEO Dave Watson. “Our services have never been more important, and we’re doing everything we can to keep people connected to the internet.”
Comcast is Washington state’s largest internet provider. Its relief programs include:
- No disconnects and waiving late fees: Comcast will not disconnect a customer’s Xfinity Internet, Xfinity Mobile, or Xfinity Voice service, and will waive late fees if customers contact the company and notify of their inability to pay.
- Free Xfinity WiFi: Hotspots in business and outdoor locations across the country will be available free to all. For a map of Xfinity WiFi hotspots, visit this website.
- Pausing of data plan: The company is pausing its data plans to give all customers unlimited data for no additional charge.
- Internet Essentials: Comcast is extending its offer of 60 days of complimentary service for new customers. Internet Essentials is normally available to all qualified low-income households for $9.95 per month. For more information, click here.